Terms and Conditions

Please read these Terms & Conditions carefully before purchasing from our store. By completing your order, you agree to these terms.


Service

Your purchase is for a physical product (print book, sheet music, or CD) delivered by mail. Some products may also include access to companion audio resources, as described on the product page.


Purchases & Refunds

  • Payment is required in full at the time of purchase.

  • All sales are final except in cases of defective or damaged items.

  • If you receive a defective or damaged item, you may request an exchange for the same item within 30 days of delivery.


Returns

To return your product, please mail it to:

Cindy Shelhart | HarperCraft Productions
P.O. Box 531
Chesterton, IN 46304
USA

  • You are responsible for return shipping costs.

  • Shipping costs are non-refundable.

  • For higher-value items, we recommend a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.


Liability

We are not liable for any loss, damage, or inability to access services caused by factors outside our control (including postal delays, customs issues, or technical errors).


Age Requirement

Our store is intended for adult harpists (18+) only. By purchasing, you confirm that you are at least 18 years old.


Questions

Questions about these Terms & Conditions? Please contact us and we’ll be happy to help.