Cindy Shelhart and HarperCraft Productions value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from us.
Information We Collect
When you shop with us, we collect the information necessary to process your order and deliver your purchase:
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Name, billing/shipping address, email address, and payment details.
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Order details such as products purchased and transaction history.
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Information you provide when completing forms (e.g., special instructions, contact form).
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Basic technical information (such as cookies or IP address) when you browse our site.
How We Use Your Information
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To process and deliver your orders.
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To send you order confirmations, shipping updates, and customer support messages.
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To process payments securely through trusted providers (Stripe, PayPal).
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To improve our website and customer experience.
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With your consent, to send you occasional marketing or promotional messages (you may unsubscribe at any time).
Sharing of Information
We only share your information with trusted third-party providers when necessary to complete your purchase:
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Payment processors (Stripe, PayPal).
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Shipping carriers and related fulfillment services.
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Website hosting and email services.
We do not sell or rent your personal information to anyone.
Data Storage & Retention
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Order details are stored as long as legally required for tax and accounting purposes.
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Contact form submissions are retained only as long as needed for customer service.
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We use cookies to maintain your shopping cart and improve site performance.
Data Security
We take appropriate measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee complete protection.
Children’s Privacy
Our store is intended for adult customers (18+) only. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it immediately.
Your Rights
You may request to view, update, or delete your personal information at any time by contacting us through our Contact Page.
Updates
We may update this Privacy Policy occasionally to reflect changes in our services or regulations. Updates will be posted on this page with a revised “last updated” date.
Last Updated: September 2025